How to Remove that Annoying Right-Hand Tools Pane in Adobe Reader DC

By default, Adobe Reader opens a right-hand “Tools Pane”, which is basically a bunch of stuff it wants to sell you. It’s more like a “Tools Pain“, because it hogs a huge amount of screen real estate, especially on laptops.

Here’s how to default Adobe Reader DC to opening with the Tools Pane closed:

1) Open Adobe Reader
2) Open a .pdf document in Adobe Reader DC.
3) Shift+F4 (or click the arrow to the left of the Tools Pane) to close it.

Tools Pane in Adobe Reader DC
Either press Shift+F4 or click on the right-pointing arrow in the left margin of the Tools Pane.

4) In the top menu, click “Edit”, then click “Preferences”.
Screenshot Showing Edit | Preference
Click “Edit” in the top of window menu, then click “Preferences.”

6) Click “Documents” (under Categories)
Adobe Reader DC Preferences Window
Click “Documents”, then make sure the “Remember current state of Tools Pane” is check marked.

7) Checkmark “Remember current state of Tools Pane.”
8) Click the “OK” button.

That does it–until the next Adobe Reader update. It tends to turn the Tools Pane back on, so you might have to repeat this procedure.

(This document is relevant as of Adobe Reader DC version 2018.011.20038)

How to Implement Secure Emails in Office 365

When people ask me how secure email is, I tell them, “Never put anything in an email that you wouldn’t want posted on a public bulletin board.” In other words, email really isn’t secure.

So, can I send sensitive information (account numbers, social security numbers, credit card information, bank accounts, etc.) through email?

Yes, you can, if you implement a secure email system. For those of us with Office 365, that’s called the “Azure Information Protection client“, (AIPC) an inexpensive add-on to O365 from Microsoft.

Your O365 dealer (or Microsoft) can sell you this add-on for $2/month/email address that needs the protection. (Not every email address you have in O365 has to have the protection.)

Installation of Azure Information Protection

You will need administrative rights to your Office 365 account to do this.

  1. Purchase Azure Information Protection from Microsoft or your dealer.
  2. Log in to
  3. Click the “waffle” waffle icon in the upper left-hand corner of the portal screen.
  4. Click the Admin icon Office Portal Admin Icon in the left-hand menu.
  5. Click “Users” and then “Active Users” in the left-hand menu 
  6. In the list of users that will appear, click the email account to which you want to add the Azure Information Protection.
  7. In the mailbox detail pop-up, click the “Edit” link in the Product Licenses area.
  8. In the Product licenses pop-up click the “Off” switch of “Azure Information Protection Plan 1” to turn it on. 
  9. Click “Save”.
  10. Close the mailbox detail pop-up.
  11. You may log out of the portal.
  12. On the PC where you already have Office 365 installed, download and install the Azure Information Protection Client
    • Go to this website: then click the “Download” button. (Note: if you’re going to be doing more than one installation, chose the MSI installation file, which you can put on a thumb drive or a shared drive. That way you only have to download the software once. See the Azure Information Protection Client Administrator Guide for details.)
    • Select and download AZInfoProtection.exe
    • Double-click the file to start the installation
    • Select Install a demo policy if you want to experience Azure Information Protection labeling by using a demo policy that doesn’t require connecting to Azure
    • Click I agree to install the client.
    • When the installation completes, click Finish.
    • If you had Office application open (Outlook, Word, Excel, PowerPoint), close and restart them to view the Information Protection bar.
  13. Configure your Azure Information Protection policy:

[More to come]


How to Add an Office 365 Email Account to the iOS Mail App

Microsoft’s latest rev of the Outlook for iOS app has promise, but I still find the iPhone’s built-in Mail App is easier to use and much better integrated into the iPhone  and iPad ecosystem of emails, calendars and contacts.

Go to your device’s Settings, scroll down and tap Mail > Accounts >Add Account.

Device Settings > Mail

Add Account

Select Exchange.

Choose Exchange

Enter your Office 365 email address, password, and a description of your account. Tap Next.

NOTE: Your email address should be your Office 365 business account or school account. Such as,, or

Exchange Sign In

If you’re prompted to enter server settings, enter the following and tap Next.

  • Email: your full email address.
  • Server:
  • Username: your full email address.
  • Password: email account password.

The Mail app may request certain permissions such as accessing your calendar and contacts. To agree, tap Yes.

Then choose the apps you want your email account to sync with your iOS device and tap Save.

Now you’re all set to go!

Please note: When you first add the Outlook 365 account to the Mail App, depending on how man emails you have in your account, it may take 5-15 minutes to sync up and work properly.  You’ll know this because the list of emails may be complete, but clicking on any email, the contents will come up blank.   Don’t panic.  Just go off and have a cup of coffee and then try again later.


How to Add a Shared Outlook 365 Email Account to an iPhone

None of the Microsoft options to do this work as simply and elegantly as the iPhone’s built in mail app. The Outlook for iOS app is pretty good but does not, as of this writing, allow for shared email accounts. The OWA for iOS app claims to handle shared but it’s really slow with larger volumes of mail.
Go to Settings > Mail, Contacts and Calendars > Add Account. From the choices available, go to the bottom and choose “Other” to manually set up the shared mailbox account.


On the Other screen, select “Add Mail Account.” In the new screen, you will enter:

  • Name – The name that will be displayed to recipients on email
  • Email – The shared mailbox’s email (example:
  • Password – Your personal email password
  • Description – Anything you choose to describe the account on your device


Select “Next” to get to the full settings. Make sure that at the top of the new screen the type of account highlighted is IMAP.


Scroll down to the “Incoming Mail Server” section, where you will enter:

  • Host Name –
  • User Name – [your email name]@[your domain name]/[the shared mailbox’s name] (example: if your name is ed and if your organization has a shared email account named (and you have rights to it) you would enter )
  • Password – Your personal email password


Scroll down again to the “Outgoing Mail Server” section, where you will enter:

  • Host Name –
  • User Name – [Your email name] (example:
  • Password – Your personal email password


Select “Next” and wait for the server to verify your settings. When complete, you will be presented with the option of what you want to sync. Make your choices, and select “Save.”


Now you will find the shared account in your Mail app, under Mailboxes, with the description name you gave it.